Tyler
St. Pierre
Los Angeles, CA  |  (323) 240-8218
[email protected]  |  LinkedIn  |  justatsp.com
Hospitality Executive · Director / Regional Operations · Service, Brand & Experience Leadership

I am an experiential hospitality and retail executive with 20+ years of leadership operating high-visibility, brand-driven environments. I have a proven track record overseeing multi-venue operations, owning full P&L accountability, and building scalable systems that protect brand integrity while driving financial performance. I am known for blending operational rigor with culture-first leadership to create high-performing guest environments where experience, revenue, and identity reinforce one another.

Professional Experience
Bon Appétit Management Company at Porsche Experience Center Los Angeles Los Angeles, CA
General Manager, Food & Beverage Operations January 2023 – Present
  • Lead multi-venue flagship food and beverage operations within Porsche's West Coast Experience Center, overseeing Restaurant 917, Speedster Café, and private event platforms generating approximately $3.2M annually.
  • Own full P&L responsibility, including labor modeling, budgeting, forecasting, cost controls, compliance, and operational strategy within a high-visibility, brand-sensitive public environment.
  • Partner directly with Porsche Cars North America stakeholders to execute brand activations, VIP programs, and experiential events serving 20–2,500 guests, translating global brand standards into elevated, guest-first execution.
  • Collaborate cross-functionally with marketing and client teams to support content development, social media strategy, and experiential storytelling that extends the brand beyond the dining room.
  • Develop and mentor leadership teams through culture-driven management practices that prioritize accountability, consistency, and elevated guest engagement.
  • Design and implement scalable service systems, training frameworks, and operational protocols that protect brand consistency while improving efficiency and team performance.
The Aster Hotel Hollywood, CA
Rooftop General Manager August 2022 – October 2023
  • Directed rooftop restaurant, bars, and event spaces at a luxury members-only property.
  • Supported interim Food & Beverage Director responsibilities during opening phase.
  • Established service standards, training systems, labor controls, and guest experience protocols.
  • Contributed to marketing initiatives and experiential programming to support membership engagement and brand visibility.
Pendry West Hollywood West Hollywood, CA
General Manager, The Britely Social Club / Restaurant Manager, Ospero by Wolfgang Puck March 2021 – August 2022
  • Led hospitality operations across a hybrid luxury hotel and private social club environment.
  • Oversaw pre-opening and COVID-era launch of Ospero by Wolfgang Puck, including training, SOPs, and service design.
  • Acted as liaison between Pendry leadership and Wolfgang Puck teams to ensure brand alignment.
  • Supported membership programming, partnerships, and experiential initiatives aligned with brand standards.
Grow Restaurant Group Dublin / Columbus, OH
General Manager / Assistant General Manager, Harvest Pizzeria April 2017 – August 2020
  • Directed daily operations and management teams for a high-volume restaurant concept.
  • Increased overall sales by 35% and expanded special events revenue from $15K to over $100K annually.
  • Led bar program development, local partnerships, and promotional initiatives to drive traffic and brand loyalty.
  • Managed food, beverage, and labor costs while introducing new revenue streams and community-focused marketing.
Saint's Restaurant & Catering Southington, CT
Director of Operations / Operations & Development Manager / Consultant 1997 – Present
  • Progressed through leadership roles within a multi-generational family restaurant and catering business; continue to serve as an active consultant and strategic advisor.
  • Developed SOPs, onboarding programs, and cross-training frameworks to support long-term sustainability.
  • Lead marketing strategy, social media presence, and promotional programming while advising on operations, catering, and events.
Batali & Bastianich Hospitality Group New York, NY & Las Vegas, NV
Senior Restaurant Manager / Assistant General Manager 2011 – 2015
  • Led front-of-house operations for luxury fine-dining restaurants including Del Posto (NYC) and Carnevino (Las Vegas).
  • Managed FOH teams of 80–90 staff in high-volume, high-expectation environments.
  • Supported financial oversight including cost controls, ordering, invoice approval, and monthly P&L review.
  • Contributed to brand reputation, guest experience strategy, and promotional visibility in destination dining markets.
Education
Cornell University — School of Hotel Administration 2011
Bachelor of Science, Hotel Administration  |  Focus: Food & Beverage Operations Management
Leadership, Interests & Community
  • Founder & Principal Consultant, TSP Consulting: hospitality operations, service training, brand strategy, and event execution.
  • Host & Producer, "Just a TSP" (upcoming podcast): storytelling focused on hospitality, service, sobriety, and human connection.
  • Creative pursuits: landscape & floral design, gardening, photography, painting, and experience-driven design.
  • Advocate for mentorship, sobriety & wellness, community engagement, and inclusive hospitality leadership.